Opportunities
St Mary’s University employs a small in-house team at The Exchange who oversee the day-to-day operation of the venue. Their responsibilities include:
- Venue Management, Programming, Marketing and Tecnical
- Audience development and customer satisfaction
- Coordinating all performances and events
- Managing front of house operations, customer service and ticket sales
- Providing technical support for theatre productions, live events and conferences
- Venue operations, maintenance and health & safety
- Event planning, logistics and on-the-day event management
- Supporting venue hires, community events and University activities
Job opportunities will be advertised below as and when they become available.
Our in-house team is supported by the Friends of The Exchange, a fantastic team of local volunteers who help bring our shows and events to life. From welcoming audiences and assisting visitors to ensuring everyone feels comfortable and looked after, our volunteers play a vital role in creating a warm, friendly atmosphere and making every visit to The Exchange an enjoyable experience.
Find out more about volunteering at The Exchange.
Our Vacancies
Front of House & Events Supervisor
We are recruiting experienced Casual Front of House & Event Supervisors to oversee the safe and smooth running of public performances and events. The successful candidates will take responsibility for the operational delivery of individual events, ensuring a welcoming, safe and professional experience for audiences, guests, artists and staff.
Key Responsibilities
Take overall responsibility for the front of house operation during performances and events, ensuring everything runs safely, smoothly and efficiently.
Ensure audiences, guests and artists receive a high standard of customer service throughout their visit.
Oversee and support the Front of House & Events Assistants, as well as volunteer ushers, ensuring all duties are carried out effectively.
Assist with the general upkeep and presentation of the building, maintaining awareness of relevant health and safety requirements and procedures.
Monitor the venue during events, responding appropriately to any operational issues, customer queries or emergencies.
Report incidents, concerns and operational matters to the management team as required.
Take responsibility for opening the building at the start of the day or event and securing the premises at the end of the day.
Work collaboratively with the wider venue team to ensure the successful delivery of performances and events.
This is a casual role with flexible working hours, scheduled according to the venue’s programme of events and booking requirements. Availability to work evenings and weekends is essential.
Download the full job description here Front of House & Events Supervisor
If you would like to apply please send a current CV and cover letter to laura.wilson@stmarys.ac.uk
This post is open to applications.
Front of House & Events Assistant
We are recruiting Casual Front of House & Events Assistants to support our Bar and Box Office operations during shows and events.
This is a flexible, dual-role position, with opportunities to work across both areas.
Working hours will vary according to the programme of events and booking schedule, with availability required for evening and weekend shifts.
Download the job summary here Front of House & Events Assistant
If you would like to apply please send a current CV and cover letter to laura.wilson@stmarys.ac.uk
This post is open to applications.
Casual Venue Technician
The Exchange is always looking to recruit Casual Technicians to support our Technical and Front of House teams in delivering a high standard of service across a varied programme of theatre performances, conferences and events.
Working across a range of event formats and technical requirements, successful candidates will provide practical technical support and help ensure the smooth and efficient running of each event. A friendly, proactive and professional approach is essential, along with a commitment to providing excellent service to visiting companies, performers, clients and audiences.
Please download the job description for more details about the role.
If you would like to apply please send a current CV and cover letter to conor.fleming@stmarys.ac.uk